Refund Policy

Thank you for choosing Social management for your social media management and digital services. We value your trust and aim to provide high-quality support and transparent service policies. This Refund Policy explains the conditions under which refunds may or may not be issued.

General Policy

Due to the nature of digital and service-based work, all payments made for Social Media Management, Content Creation, Advertising, Branding, or any other service are generally non-refundable once work has started.

Eligibility for Refund

A refund may be considered only under the following conditions:

No Work Started

If you request a cancellation before the project or monthly service cycle begins, you may be eligible for a 100% refund.

Service Not Delivered

If we fail to deliver any part of the agreed-upon service within the scheduled time frame without a valid reason or prior communication, you may be eligible for a partial or full refund, depending on the situation.

Duplicate or Incorrect Payment

If you are charged twice or charged incorrectly due to a system error, we will process a full refund for the incorrect transaction.

Non-Refundable Situations

We do not provide refunds in the following cases:

• Work or service delivery has already started
• Monthly social media management services have been partially or fully executed
• Delays caused by the client (late approvals, no content provided, unresponsive communication)
• Client dissatisfaction due to an unclear scope or changed preferences after work has begun
• Payments made for advertising budgets (Facebook Ads, Google Ads, etc.) as these are paid directly to third-party platforms
• If account access or required data is not provided on time by the client

Cancellation Policy

Monthly or Ongoing Services

You may cancel your subscription or monthly service plan anytime.

Project-Based Work

After project approval and initiation, cancellations are accepted, but no refund will be issued for work already completed.

Processing Refunds

If a refund is approved:

• It will be processed within 7–14 business days
• Refunds will be credited to the original payment method
• You will receive an email confirmation once processed

Contact for Refund Requests

To request a cancellation or refund, contact us at:

Email: xyz@gmail.com

Phone: +91 9845789623

Website: xyz@gmail.com

Policy Changes

We may update this Refund Policy periodically.

All changes will be posted here with the updated date.